Last updated: 2 August 2026
These terms govern your use of Orakis. Please read section 11 carefully, because it limits our liability.
Abdullah Emin Koç, trading as Orakis
Schneideräckerstraße 8, 70378 Stuttgart, Germany
Email: info@orakis.com
Referred to below as "we", "us" or "Orakis".
These terms apply to every use of the Orakis application at app.orakis.com and the website at www.orakis.com.
Where you use Orakis in a business capacity and we process personal data on your behalf, the Data Processing Agreement applies in addition. Where the DPA and these terms conflict on data protection matters, the DPA prevails.
We do not accept your general terms and conditions. This applies even if we perform without objecting to them.
Orakis is a workspace for task and knowledge management, and it uses AI to summarise, prepare and prioritise what is in it.
Please understand what this means. AI models generate plausible text. They can be wrong, they can omit important things, and they can be wrong with complete confidence. We do not warrant that AI output is accurate, complete or current, and you should not rely on it for decisions with legal, financial, medical or otherwise serious consequences without verifying it yourself. Orakis is an aid to your judgement, not a substitute for it, and you remain responsible for every decision you make while using it.
You are interacting with an AI system at all times, never with a human being presented as one (Art. 50 Regulation (EU) 2024/1689, the AI Act).
Displaying our plans on the website is not a binding offer. You make an offer when you complete registration and confirm your order, and the contract is formed when we confirm that order by email or when we make the service available to you, whichever comes first. We may refuse a registration without giving reasons.
Section 13 applies only if you are a consumer within the meaning of § 13 BGB. If you register on behalf of a business, you confirm that you are acting in a business capacity and that you are authorised to bind that business.
You are responsible for your login credentials. Do not share them. Tell us immediately at info@orakis.com if you suspect someone else has access.
Where your plan includes multiple seats, you are responsible for everyone you invite, as if their acts were your own.
Current plans and prices are at www.orakis.com/pricing. Prices are per seat per month and payable monthly or annually in advance. They are shown excluding VAT, and where VAT applies to your order it is added and shown to you before you confirm. Payment runs through our payment provider, as do upgrades, downgrades and cancellations, all of which you reach from your Orakis settings.
Each plan includes an allowance for AI use, alongside daily limits that keep individual use from degrading the service for everyone else. If you exceed your allowance, AI features pause until the next billing period or until you buy additional credits, and everything else in Orakis keeps working. Unused allowance does not roll over and is not refundable.
If a payment fails, we may suspend access after giving you notice and a reasonable opportunity to fix it. Your data is not deleted during a suspension.
We may change prices for future billing periods. We will announce a change before it takes effect, early enough for you to terminate beforehand if you do not agree with it, and we will point that out to you in the notice.
Monthly plans run for one month and annual plans for one year, and both renew automatically. You may cancel at any time from your Orakis settings, with effect from the end of the current billing period.
Either party may terminate for good cause without notice. Good cause exists for us in particular if you use Orakis unlawfully or repeatedly breach these terms despite a warning.
Your data remains available for 30 days after termination so that you can export it. We then delete it, subject to statutory retention periods.
We aim to keep Orakis available at all times, but we do not guarantee any particular uptime. Maintenance, technical faults and force majeure can interrupt the service, and we will announce planned maintenance in advance where that is practical.
We also depend on external providers and on whatever services you connect to Orakis yourself. If one of those is unavailable or changes its interfaces, individual features may fail temporarily or permanently. That is not a defect for which we are liable, provided we respond within a reasonable time.
Everything you bring into Orakis stays yours. We acquire no rights to it beyond what we need to provide the service.
You warrant that you are entitled to bring that content into Orakis. This matters most for connected mailboxes: emails contain personal data about people who never heard of Orakis. Making sure that processing is lawful, including any duty to inform employees or to involve a works council, is your responsibility.
You may not use Orakis unlawfully or in a way that breaks the rights of others, circumvent access controls or usage limits, resell access or provide the service to third parties without our written consent, extract the service systematically by automated means beyond the interfaces we offer, or deliberately provoke output that is unlawful or that falls under the prohibited practices of the AI Act. If you breach this, we may suspend your access, and where the breach is minor we will warn you first.
The software, design and documentation belong to us. You receive a non-exclusive, non-transferable right to use them for the duration of your contract.
You may not decompile, reverse engineer or copy the software, except where statute permits it regardless of agreement (§§ 69d, 69e UrhG).
Please read this section.
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and wherever we have given a guarantee.
For slight negligence we are liable only where we breach a material contractual obligation, meaning one whose fulfilment makes performance of the contract possible in the first place, and on which you may routinely rely. In that case our liability is limited to the damage typically foreseeable at the time the contract was formed. Liability is otherwise excluded.
In particular we are not liable for decisions you make on the basis of AI output. AI results are suggestions. Verifying them is yours.
Where you use Orakis in a business capacity, our total liability for slight negligence in any contract year is limited to the fees you paid in the preceding twelve months.
We are liable for data loss only up to the cost of restoring data that would have been recoverable had you kept proper backups. Please keep your own backups of anything that matters to you.
We may change these terms where that becomes necessary: because the law changes, because a court decision requires it, or because we change the service.
We will notify you by email before a change takes effect. The notice will state the period within which you can object, and that the change takes effect if you do not. If you do object, we may terminate at the end of the current billing period. Changes affecting the core obligations of the contract, meaning what we provide and what you pay, always require your agreement.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period expires 14 days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
Abdullah Emin Koç, Schneideräckerstraße 8, 70378 Stuttgart, Germany
Email: info@orakis.com
of your decision by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient to send your communication before the period expires.
Effects of withdrawal
If you withdraw, we will reimburse all payments received from you without undue delay and no later than 14 days from the day we are informed. We will use the same means of payment you used, unless you expressly agree otherwise; you will not incur any fees as a result.
If you requested that the service begin during the withdrawal period, you must pay us an amount proportionate to what has been provided up to the point you informed us, compared with the full contract.
Early expiry of the right of withdrawal
Your right of withdrawal expires early if we have fully performed the service and you expressly agreed, before we began, that we should start and acknowledged that you would lose your right of withdrawal on complete performance.
To Abdullah Emin Koç, Schneideräckerstraße 8, 70378 Stuttgart, Germany, info@orakis.com:
I hereby give notice that I withdraw from my contract for the provision of the following service:
Ordered on: Name of consumer: Address of consumer: Signature (only if this form is notified on paper): Date:
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer resident in another EU member state, you keep the protection of any mandatory provisions of the law of that state.
If you are a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is Stuttgart.
Should any provision be or become invalid, the remainder stays in force.